Crazy Treasure promotes responsible gaming. Set limits and play for fun. If you need help, visit our Responsible Gaming page.
At Crazy Treasure, we are committed to protecting your privacy. This policy outlines how we collect, use, and safeguard your personal information in compliance with Australian privacy laws.
We collect personal information when you register an account, participate in games, or contact our support team. This may include your name, email address, date of birth, contact details, and payment information. We also automatically collect technical data like IP addresses and device information.
Your information is used to provide our services, verify your identity, process transactions, improve our platform, and communicate with you. We may also use aggregated data for analytics and marketing purposes while ensuring individual anonymity.
We implement industry-standard security measures including encryption, firewalls, and secure servers. All financial transactions are processed through PCI-compliant payment gateways. Regular security audits help maintain the integrity of our systems.
We do not sell your personal data. Limited information may be shared with trusted third-party service providers for operational purposes only. In exceptional cases, we may disclose information when required by law or to protect our rights and safety.
As an Australian-based company, we primarily store data within Australia. Some service providers may process data overseas, but we ensure they meet Australian Privacy Principle requirements through contractual obligations.
We use cookies and similar technologies to enhance user experience, analyze trends, and administer the platform. You can manage cookie preferences through your browser settings, though this may affect functionality.
We retain personal information only as long as necessary to fulfill the purposes outlined in this policy, comply with legal obligations, resolve disputes, and enforce agreements. Inactive accounts are typically archived after 5 years.
You have the right to access, correct, or delete your personal information. You may also object to processing, request data portability, or withdraw consent where applicable. These rights may be subject to certain limitations under law.
To request deletion of your data, contact our Privacy Officer at [email protected]. We will process valid requests within 30 days, retaining only information necessary for legal compliance or legitimate business needs.
Our services are strictly for users 18+. We do not knowingly collect information from minors. If we discover such data, we will immediately delete it. Parents can contact us regarding any concerns.
You may opt-in to receive promotional emails, which you can unsubscribe from at any time using the link in each email. Transactional and service-related communications are essential and cannot be opted out of.
We may update this policy periodically. Significant changes will be notified through our platform or via email. Continued use after changes constitutes acceptance of the revised policy. The effective date at the top indicates the latest version.
For privacy-related inquiries or requests:
Email: [email protected]
Mail: Privacy Officer, Crazy Treasure, Level 12, 100 William St, Sydney NSW 2011, Australia