1. Understanding Risks
Gaming should always remain a fun activity, not a way to solve financial problems. Be aware that there's always a risk of losing money when participating in games of chance. Never gamble with money you can't afford to lose.
Play Responsibly
At Crazy Treasure, we are committed to promoting responsible gaming practices. While we aim to provide entertaining experiences, we recognize the importance of maintaining control and setting limits.
2. Time Management
Set strict time limits for your gaming sessions and stick to them. Regular breaks help maintain perspective and prevent excessive play. Our platform includes session timers to help you track your playing time.
3. Financial Limits
We provide deposit limit tools to help you control spending. Set a budget before you start playing and never chase losses. Treat gaming as entertainment expenditure, not as a source of income.
4. Self-Exclusion
If you need to take a break, our self-exclusion feature allows you to restrict access to your account for a set period (from 24 hours up to 6 months). During this time, you won't be able to log in or receive promotional materials.
5. Reality Checks
We provide regular pop-up notifications showing your session duration and spending. These reminders help you stay aware of your gaming activity and make informed decisions about continuing or taking a break.
6. Age Restrictions
Participation is strictly limited to adults aged 18+. We verify age during registration and may request documentation. Underage gambling is illegal, and any accounts found in violation will be immediately closed.
7. Recognizing Problems
Warning signs include spending more than you can afford, neglecting responsibilities, or lying about gaming habits. If gaming stops being fun or causes stress, it may be time to seek help from professional organizations like GambleAware.
8. Support Resources
Australia offers excellent support services for problem gaming. Gamblers Help provides free confidential counseling at 1800 858 858. We partner with these organizations to promote responsible gaming.
9. Our Tools
Access our responsible gaming features in your account settings. Set deposit limits, session reminders, or cooling-off periods. These tools help you maintain control over your gaming activities.
10. Education
We provide educational resources about odds, probabilities, and the nature of gaming. Understanding how games work helps maintain realistic expectations. Visit our FAQ section or contact support for more information.
11. Family Protection
Keep your account credentials secure and consider using parental control software to prevent underage access. Our platform supports government initiatives to protect vulnerable individuals from gambling harm.
12. Our Commitment
We train our staff to recognize signs of problem gaming and intervene appropriately. Our customer support team can provide information about account restrictions or connect you with support services if needed.
Need Help?
If you or someone you know is experiencing difficulties with gaming, these organizations can help:
For account-specific assistance, contact our Responsible Gaming Team: